Valle Training for SVCA
Valley Catalyst Association Learns
Advance Rapport Skills in All-Day Seminar.
SVCA Trainers. Photo by
Silicon Valley Catalyst Association is a 27-member organization of
Administrators to CEOs of companies such as Sun Microsystems, Aspect,
Adobe, Symantec, Google, Agilent, Cisco, Synopsys, E-Piphany, Network
General, etc. Eighteen of these members joined Genie Z. Laborde for
experiential exercises and group discussions at Corde Valle, a
luxurious golf resort in Northern California, on April 2.
is an organization to assist professionals in their job-search. Meeting
in the auditorium of the Sunnyvale City Council, 85 professionals paid
rapt attention to “Rapport Skills for Job Search.” This presentation
connected rapport to the interview process. Genie Z. Laborde presented
and Shirley Chasen did an excellent job narrating the event on April
of Monroe Louisiana has applied for a state grant in order to
train members of their staff in the skills of Influencing with
group consisting of Vice-Presidents of Engineering and CTOs
meets regularly in Silicon Valley to exchange information and ideas. On
May 5th, Genie presented a four hour seminar on Leadership
Through Communication to members of this group. The host was Bruce
Peetz of Trimble Navigation. Wylie Harter of Nuvation assisted Genie
and translated her leadership skills into language easily comprehended
Relationship Skills Correlate
strong connection between good relationships and health has been in the
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San Francisco Unified School District
in Spanish for parents of school children were conducted this spring by
Carlos Suarez, MS, a multi-language IDEA trainer from Venezuela. With a
graduate degree in Economics from Stanford University, Carlos is
successful in relating the Influencing with Integrity skills to family
situations. This is the fourth course paid by a federal grant for
Migrant School Children and their parents.
U Use words from the language of the Perceptual
C Curiosity, not judgment, especially if you lose
O Oxygen feeds the brain. If you lose rapport,
M Match patterns of your partner, especially
movements that are
Truism: Win-Lose turns into Lose-Lose
N New spy-glass for the brain: VAK (recognizing
the other’s favorite
system) helps you
understand how they
I If communication hits a snag, rapport becomes the
first order of business
Change your words, change your Reality.
natural brain processes
A Adjust your voice, just a bit
Trances occur when patterns are running
Easily the four most powerful Words in the
Everyone who has attended an IDEA seminar is
invited to be a member of
UCSC Extension Courses
of California Extension, Santa Cruz , located in Cupertino,
California, launched its new Communication Course for Executive
Assistants on March 23, 2005. Tara Martin-Milius, MA, and Genie Z.
Laborde co-taught an Oral Communication section for the first class.
The Kiersey personality profiles were also presented to the 30 students
this first night by Pamela Lonero of Symantec. Students were
log on to the 90 Days tof Influencing
with Integrity by the class
administrators for extra credit. The
second and third classes of the seven-weeks course were also conducted
by Tara and Genie. This class will be repeated in the fall session.
Executive Assistants from Cisco, iKanos,
Adobe, Synopsis, E-Piphany, Network General, Openwave, Symantec,
and Aspect assisted in
the design and teaching of this course.
Wiefling is the Master Teacher for this series and did a remarkable job
of organizing the multiple skills needed by Executive Administrators.
the seventh class, Kimberly wrote the following summary:
At first I thought I was imagining it. . . the changed look on the faces
of several of our incredible participants. And then, as Genie spoke,
I realized that they had indeed transformed themselves into executive
administrative professionals, full of self-respect and integrity. I
could SEE the change in the expressions on their faces ,from resignation
to quiet confidence. I could HEAR the change in their voices , from
tentative to committed. I could FEEL the shift in their way of interacting
with the world.
Class. Photo by John Magee
E-Learning Joins UCSC -
Three Minute Steps
to Influencing with Integrity, streaming video on the Internet, is
scheduled to play a key role in five programs at UCSC in the fall.
Approved as an Elective for programs in Human Resources, Business
Administration, Marketing, Women in Business, and Executive
Administration, the e-learning is designed to begin with a six hour day
of experiential exercises. The students then view three minutes a day
of video documentary, practice the assignment of the day narrated in
the video, write the results of the assignment in a workbook, and
return for a final day of class at the end of the quarter. The class
integrates live training with computer video and short behavioral
changes, so that the advantages of each teaching method are utilized.
Services of UCSC-Extension plans to offer IDEA’s
e-learning to its many clients in Silicon Valley beginning in the later
part of May. As part of the University of California system, UCSC has
exclusive access among the university's system to the corporations of
Silicon Valley. This academic-business alliance begins a new phase for
IDEA since Genie departed the MBA program at John F. Kennedy University
15 years ago.
a UCSC student. Photo by
By Genie Z. Laborde
Spellcasting: Four Magic Words
Magic words: ‘Know what you want’
relationships comes in many forms depending on the time and situation.
It could be a year-long relationship, a lifetime commitment or a
one-night stand. This chapter is focused on finding the ‘right’ person
for any of those particular relationships. If you know a relationship
needs improvement, you could skip forward to Chapter 2. On the other
hand, sometimes a new relationship is a good idea. Besides a good
relationship with a significant other, we also want better family and
business relationships. Who hasn’t had a boss or in-law they disliked?
The focus of this book is
couple-oriented relationships. However, the skills and ideas offered
are useful for any relationship. Every relationship between every two
people is unique. Accepting their
uniqueness and capitalizing their
commonality at the same time are important concepts for improving
relationships. Likewise the skills offered here can be discussed
generally and applied individually.
Whatever your criteria for a
successful relationship, the first step is to know what you want. Only
then will your actions, communication and nonverbal negotiations all